Last updated: 14 November 2025
AIO Event Solutions, a brand of imavox SA, (“we”, “our”, “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Notice explains how we collect, use, disclose, and safeguard your personal data when you interact with our website aio-events.com, our event services, and our digital platforms including AIO.
This Privacy Notice is drafted in accordance with the Swiss Federal Act on Data Protection (nFADP), the EU General Data Protection Regulation (GDPR), the Singapore PDPA, and other applicable data protection laws.
1. Who we are
Imavox SA
Av. De Préville 4
CH-1510 Moudon
Switzerland
For international operations, we also operate through our regional entities:
- Imavox Asia Pte Ltd (Singapore)
- Imavox Rwanda Ltd
- Imavox France
These entities act as joint data processors depending on the services provided.
Contact: service@imavox.com
2. Personal Data we collect
- Information you provide (name, contact details, event registration data, payment info)
- Information collected automatically (IP address, browser type, device identifiers, cookies)
- Event-related data (badge scans, livestream statistics, interactions)
- Sensitive data only when required and instructed by event organizers.
3. How we use your personal data
We process your data to:
- Provide and manage event solutions and the AIO platform
- Process registrations, payments, and access control
- Communicate with you
- Improve services and security
- Comply with legal obligations
We do not sell or rent your data.
4. Legal bases for processing
We rely on:
- Contractual necessity
- Legitimate interests
- Legal obligations
- Consent where required
5. Sharing your personal data
We may share with:
- Internal Imavox offices
- Trusted third-party service providers (Odoo for our CMS)
- Authorities when legally required
6. International Data Transfer
Your data may be transferred to countries where Imavox operates with safeguards such as SCCs, adequacy decisions, encryption, and ISO 27001 controls.
7. Data retention
We retain data for:
- Event data: 12–24 months
- Billing data: 10 years
- Analytics data: up to 14 months
8. Your rights
Depending on jurisdiction, you may:
- Access, correct, delete your data
- Restrict processing
- Withdraw consent
- Request data portability
- Lodge complaints
Contact: service@imavox.com
9. Data security
We apply strong security measures, including:
- ISO 27001-certified ISMS
- Encryption in transit and at rest
- Access control
- Regular security audits
- Incident response procedures
10. Cookies
We use cookies for functionality, analytics, and user experience. Consent is requested where required. Users may manage cookies through browser settings.